Frequently Asked Questions
Answers to common questions about our bookkeeping services.
What bookkeeping services do you offer?▼
We offer comprehensive bookkeeping including AI-powered transaction recording, automated bank reconciliation, GST/PST filing, expense tracking with receipt scanning, payroll processing, and monthly financial statements. Our AI technology processes documents in minutes rather than days, ensuring accuracy and saving you time. Plus, it's cheaper than hiring a human bookkeeper.
How much does bookkeeping cost, and what are your fees?▼
Our transparent pricing starts at $99/month for solo businesses with up to 100 transactions. Basic plans ($299/month) include payroll for businesses up to $500K revenue, and Pro plans ($599/month) handle up to 1,500 transactions. All plans include unlimited support and AI-powered automation that reduces manual work by 80%.
What are your credentials and experience level?▼
We're a BC-registered company with AI-powered bookkeeping technology that processes thousands of transactions daily. Our system is CRA-compliant and we partner with certified CPAs for year-end reviews. Our AI models have been trained on millions of Canadian business transactions for accuracy and compliance.
Do you have experience in my industry?▼
Our AI system is trained across all major industries including forestry, fishing, construction, retail, professional services, manufacturing, tourism, and healthcare - all thriving in Nanaimo and Vancouver Island. The AI automatically categorizes transactions according to industry-specific patterns and CRA requirements.
What accounting software do you use, and is it compatible with mine?▼
We use our own AI-powered platform that matches the functionality of QuickBooks and Xero. While we don't have direct integration at this point, we can provide all the same features and capabilities. We're progressive and can adapt to your needs - just let us know what functionality you require.
How do you ensure data security and confidentiality?▼
We use bank-level encryption (HTTPS) and secure cloud storage. Your data is protected with enterprise-grade security measures, and we're fully compliant with Canadian privacy laws. Our AI processes data securely without human intervention, reducing privacy risks.
Can you provide references, testimonials, or case studies?▼
As a new startup, we're building our client base and would be happy to provide a free trial period to demonstrate our AI technology's capabilities. Our system has been tested on thousands of sample transactions with high accuracy. We're confident our innovative approach will deliver exceptional results for your Nanaimo business.
Do you handle payroll, taxes, or just basic bookkeeping?▼
We offer complete bookkeeping including payroll processing, GST/PST filing, and tax preparation support. Our Basic and Pro plans include payroll services, and we partner with CPAs for year-end tax returns. The AI automatically calculates deductions and ensures compliance.
How do you communicate and what is your response time?▼
We provide unlimited email and phone support with typical response times under 2 business days. Our AI system sends automated monthly reports and real-time alerts for important financial events. You get a dedicated account manager familiar with Nanaimo business needs.
Should I hire a bookkeeper or do it myself/in-house?▼
Our AI-powered service is often more cost-effective than hiring in-house staff. For $99-599/month, you get professional-level bookkeeping that would cost $3,000-8,000/month for equivalent human staff. The AI works 24/7 and never takes vacation or sick days.
What's the difference between a bookkeeper and an accountant?▼
We handle daily bookkeeping tasks (transaction recording, reconciliation, payroll) while our CPA partners handle strategic accounting (tax planning, year-end returns, financial analysis). Our AI bridges the gap by providing real-time insights typically only available from accountants.
Do you prefer remote/virtual or on-site services?▼
We specialize in virtual services using AI technology, which allows us to serve Nanaimo businesses more efficiently and cost-effectively. Our AI processes documents remotely while maintaining local support and understanding of Vancouver Island business needs.
How quickly do you deliver reports or close books monthly?▼
Our AI processes transactions in real-time, so your books are always up-to-date. The AI works continuously, so there's no backlog.
Can a bookkeeper help with cash flow management or budgeting?▼
Yes! Our AI provides real-time cash flow insights and automated budgeting tools. We track receivables, payables, and cash position daily, sending alerts for potential cash flow issues. The system identifies spending patterns and suggests optimization opportunities.
What common mistakes do businesses make with bookkeeping, and how do you avoid them?▼
Common mistakes include miscategorizing expenses, missing GST/PST deadlines, and poor receipt organization. Our AI automatically categorizes transactions with very high accuracy, and digitizes all receipts. The system flags unusual transactions and ensures CRA compliance.